Kontakt
FAQ
How do I place an order?
To place an order, simply browse our product selection, add the items you want to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
What payment methods are accepted?
We accept credit/debit cards (Visa, MasterCard, American Express) and bank transfers.
Do you ship internationally?
Yes, we ship our products to: Bulgaria, Canada, Croatia, Czech Republic, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia and Spain.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email.
What is your return policy?
We accept returns within 14 days of purchase, provided the products are unopened and in their original condition. Please contact our customer service for return instructions.
We would love to hear from you.
To contact us at Heysnus, please email hey@heysnus.com or fill out the form below. Include the following information to help us handle your inquiry efficiently:
- Your Name: Provide your full name for customer identification.
- Order Number: If available, include the order number related to your inquiry or complaint.
- Relevant Images: Attach any relevant images that can help us understand and resolve the issue, such as damaged goods or incorrect deliveries.
Providing these details will help us address your issue promptly and effectively. We look forward to hearing from you.
Address
Bredgade 20
8740 Brædstrup
Denmark
Information
+45 38 29 28 11
hey@heysnus.com